You can read these honest Saga car insurnance reviews to help you decide which car insurance provider is right for you...and your car! If you're shopping for travel insurance, look out for: Medical cover. The first lot of documents came out with the wrong surname on , after going though things on the phone for over 30 minutes giving dates of when he went into hospial dates he was told he was unable to fly, all this and they got all the dates wrong also. All in all a very stressful time… I can only assume that saga operate discriminatory practices in relation to those one in four of us who experience mental health… She rang them back (within 2 hours of taking the policy out) and they refused to do anything. he got sick a few weeks before we were due to travel and was unable to go. Your health and wellbeing. Ernestog455 (1 review written), by Saga Travel Insurance is part of Saga Group which has more than 30 years experience in the insurance industry providing several types of insurance products from travel, to cars to home and pet insurance. She thought it was expensive but thought it was just due to... My grandma (who is 84, but well) rang up SAGA as her yearly travel insurance was due to run out, as she was only due to take one trip this year, she requested a price for a 2 week holiday. The medical condition did not put me at risk or prevent me travelling but so as to prevent the invalidation of the policy I felt it's best to inform the insurers as soon as possible. by For no limits on adventure and discovery, you can rely on Saga to support you all the way with their comprehensive travel insurance options for the over 50's. She rang them back (within 2 hours of… Our Saga Tour Managers and Hosts are on hand around the clock. From a company specialising in the elderly, this seems very unfair behaviour. Optional travel insurance is included on all overseas holidays. Eventually paid out after months of delay and heartache . I policy was taken out and the process was easy, everything was explained to me in full. Read Full Review, Written on: 23/02/2017 As a result of their speedy reply my partner changed his... After Being admitted to hospital 2 weeks before travelling I was still unfit to fly and travel in Vietnam . I recovered and was able to holiday a few months later . What a palava trying to get his money back. Saga health insurance review Saga is a specialist provider of products for customers over the age of 50. By using Smart Money People, you agree to our privacy policy. Reading our Saga travel insurance reviews can help you find out what other travellers have to say. by The extra cost is £200.00 + administration fee!?? I had used Saga for a trip to the same destination (Antigua) in March 16 when they were competitive but this time the quote came back at 3 times the price even though my medical questionnaire was unchanged. Click here to read 23 customer reviews of Saga Travel Insurance, rated 4.5★ by real people like you on Smart Money People. “SAGA - overcharging people that are unable to use the web” Written on: 04/03/2019 by rebeccaW1234 (1 review written) My grandma (who is 84, but well) rang up SAGA as her yearly travel insurance was due to run out, as she was only due to take one trip this year, she requested a price for a 2 week holiday. They are quick to take your money but when it comes to a claim they do not want to know. Read Full Review, Written on: 24/04/2017 Read Full Review, Written on: 07/07/2017 I looked for an alternative & Saga came up with the goods! Read More, " by They never call back or make any contact. by Oh, I nearly forget, the classic bulldust, bureaucratic burbling - my… Not sure what they think I am going to do that warrants that. Avoid at all costs. " Three days later all my losses were refunded into my bank. Others have obviously loved dealing with Saga as you’ll also find comments like “first-class service” and “very easy process”. Travel insurance included. rebeccaW1234 No papers to fill in, no waiting, no messing about. In our analysis we've focused specifically on features of coronavirus cover that we think are the most vital. by Check saga.co.uk with our free review tool and find out if SAGA Travel Insurance is legit, reliable and safe. Oh sorry said the rep I made a mistake. Visit this website www.sa ga.co.uk. 5-star rated by Defaqto, at Saga, the customer is number 1 priority. For over 65 years Saga has provided a range of products and services to over-50s in the UK. Our customer experience ratings Our product ratings. Beware Auto-Renewal This seems like a very shady practice on their part, especially given a large proportion of their customers likely do not use the internet for insurance quotes. A truly awful frustrating and time consuming claims process My rational was that March to September were likely to be months when a vulnerable and 'at risk' person (myself) would be unable to travel abroad due to restrictions. It also provides cover should your holiday be cut short due to coronavirus, plus up to £10,000,000 of emergency medical expenses and repatriation fees to get you back home. An automated zombie company that doesnt like real conversations and are extremely difficult to work with once they have set you up for a renewal fall that will fleece you. but would never… I recovered and was able to holiday a few months later . Voice your opinion today and hear what 11922 customers have already said. by Written on: 24/04/2015 Purchased single trip cover for our trip to visit friends in Canada, as my husband has been in and out of hospital in recent months and we feared that the trip may need to be cancelled. Following a slightly disappointing interaction with another insurance provider I tried the Saga website and was pleasantly surprised by both the price of the insurance cover and the low price for some of the sensible options. Find your perfect trip. Broke my wrist when in Corfu and my experience from the prompt medical attention to dealing with the insurance claim, everything was dealt with in a most professional manner. In Fairer Finance's spring 2017 ratings it gives Saga travel insurance an overall score of 62%, and ranks it third out of 53 companies. Saga were very curt on the phone, gave me short shrift and said they would be making no such concessions and my request for flexibility was denied. ?… Saga Travel is creative and dynamic family company. Very good service paid in 3 days after claim day aftr We go above and beyond to ensure you can travel with confidence. Saga reimbursed my costs . by Read Full Review. T&C's of the insurance company we were with precluded payment for hotel unless trip was abandoned and only covered minor expenses for delays. I contacted Saga at the suggestion of… Their only defence was that "the policy sold over the phone had £12 million cover rather than the £10 million available online. We informed sagas helpline the morning after her hospitalisation - 08/09/15. She was not renewing an existing policy, and was not given the option of a cheaper policy on the phone (who would pay nearly £200 extra for that extra £2 million cover on top of the £10 million available?!). Compare your travel insurance options and see our comprehensive review of Saga's travel insurance deals. We're looking for long stay travel insurance for 2019 for a trip to New Zealand followed by Thailand. Read Full Review, Written on: 19/06/2015 Independent financial review site Defaqto gives both its annual trip and single trip policies five stars, making them “excellent products with a comprehensive range of features and benefits”. All rights reserved - Privacy Policy. Read Full Review, Written on: 14/09/2015 That is where our saga commences and still continues today. Unfortunately she fell ill 3 days before our departure and was hospitalised in a hospital 45 mins from where we were staying. Saga's home and car insurance are provided by a number of insurers. The saga contact did most of the work for me, by telling me what to do. (1 review written), My mother purchased Saga insurance for her own peace of mind when going on a weeks family holiday. I informed Saga of a medical investigation which I was undergoing and was referred to the Underwriters who told me I should not book any holidays while the investigation was taking place. White38 (1 review written), Spent 38 minutes on the phone, eventually getting a quote. Very good reviews gives clients confidence. Read More, " Saga has announced that it will now cover treatment abroad and repatriation to the UK due to Covid-19 as standard as part of its travel insurance policies on all trips. I fell ill while on holiday in Corfu and had to be hospitalised. The call centre staff member struggled with English and I had to repeat answers several times. The only cost incurred was for the ambulance for which we did not receive a bill until 6 months later. Read Full Review. After 3 months the claim still has not been settled and they do not call you back when asked to after having agreed to doso So I was told to either get on a plane home or stay without Insurance ! Gavin161 (1 review written), Happy to take my money for years but when I made a claim treated me like a criminal . On the basis of a… VIP door-to-door travel service. They put obstacles in the way. The core goals of Saga Travel is to provide exceptional tours and guided experiences that are fun, safe, exciting and educational. Saga's headquarters are in Folkestone, Kent. Booked travel Insurance for my 88 year old dad to travel to corfu with us this June. I paid out for travel insurance for… Saga car insurance reviews on Smart Money People come from drivers like you! Robbsn1990 (1 review written), I made a first ever claim on my travel insurance. Read Elaine's experience of Saga, and other reviews on A Spokesman Said. But with so many different policies to choose from, finding the right policy for you can be quite confusing. But it's important to note that this isn't an exhaustive appraisal of the policy. Before you do fork out, ask yourself: are car insurance extras worth it? Total devoid of sympathy and empathy. No need to buy add ons like with staysure. The doctor couldn't really help, so they phoned him. Both myself and my husband had to return to our jobs otherwise we… (Insurance claims can be a bit of a minefield). She then spoke to me, I thought that this was rather extortionate and checked on online price comparison sites, where I could get the same insurance, from SAGA, for around £120. White38 (1 review written), by Wonderful… Saga offer two policies to the over 50 market, single trip and annual travel, both of which have been rated as four stars by us. by Find out what they will cover and for what amounts of money. Simple, quote system, good cover, sensible price, Excellent cover and cares about the customer. © Smart Money People 2021. You can also write your Saga travel insurance review too! Was told to get a letter from the… please consider, by SAGA Travel Insurance is offered by SAGA, a UK company that offers products and services to consumers who are 50 years and over. and get full access to these results and all our reviews. As always, if you are unwell prior to departure do contact us.If you have taken advantage of Saga Holidays Travel Insurance, we will either cancel your holiday or help amend you to a later date upon receipt of a letter from your doctor. by 4.6. www.sa ga.co.uk. She then spoke to me, I thought that this was rather extortionate and checked on online price comparison sites, where I could get the same insurance, from SAGA, for around £120. Price Promise. Post-lockdown travel insurance: what to look out for. Read Full Review, When the whole country went into Covid lockdown in March 2020 I called Saga to ask for an extension on my travel insurance policy (due to expire end of Sept 2020). She thought it was expensive but thought it was just due to her age, so paid the £300. by This website uses cookies to help enhance your user experience. by Bakergeoff (1 review written), There must be something that can be done about this company. Bennett65 (1 review written), I wanted to get a comparison for single and multi trip insurance to USA,my aviva insurance £176.21 for multi annual trip,and £100.35 for single trip.my wife has osteoporosis ,which I have declared to both parties. Read Full Review, " www.saga.co.uk. Read Full Review, Written on: 24/02/2017 Saga travel insurance now includes extended covid-19 cover should you test positive for coronavirus within 14 days of travel. Sheltonhv251 (1 review written), by I called on behalf of my father and after waiting just a few min for someone to pick up the phone I had a warm welcome voice answer the phone. Search and compare similar companies. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Then they introduced lots of innovative things to do do whilst stuck indoors. Visit provider's website We don't get paid for any links on our site. This review mirrors my experience, I also had the feeling that they were looking for reasons to help them avoid paying. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Saga plc Reviews 11,922 • Excellent . buButcher148 (1 review written), Quoted £800.00 + administration fee on top of travel insurance policy fee as had seen a psychiatrist for a previously disclosed depression. When considering customer satisfaction and policy reviews, we found that Saga car insurance ranked in the top 10 out of 31 providers for both categories. Saga has collected 968 reviews with an average score of 3.77. A family problem required me to extend my stay in Australia for a further 19 days. Lost, stolen or damaged baggage Up to £5,000 (£600 single article limit and £1,000 total valuables limit) Saga travel insurance gets 5 out of 5 stars from Defaqto for policies bought direct or through a comparison site with the lower £70 excess, which is an indication of the features provided by Saga travel insurance. Saga Travel Insurance Policies are Underwritten By Cigna Insurance Services (Europe) Last year our flight to Mallorca was postponed by 24 hours so we missed one night of our hotel reservation, for which we were obliged to pay. Read Full Review, Written on: 19/09/2015 Everything was covered easily. We had to make a claim as she had pneumonia whilst away and they also thought she had had a mini stroke which resulted in CT scan, xrays, hospital and oxygen in her room as well as neurologist in Kos. I needed to renew my car insurance & my current providers quote had gone up considerably! (1 review written), My grandma (who is 84, but well) rang up SAGA as her yearly travel insurance was due to run out, as she was only due to take one trip this year, she requested a price for a 2 week holiday. Saga Travel Insurance Customer Reviews. As a result of their speedy reply my partner changed his insurance to saga and so did 3 of my friends who were very impressed . Sensible and down to earth for > 50. I followed this up with another email stating that my stay will remain in Sydney… " According to Defaqto – the independent financial products review organisation – Saga’s car insurance has earned 5 out of 5 Stars, making it ‘an excellent product with a comprehensive range of features and benefits’. " Premium was fair. Read more. Read Full Review, Written on: 22/02/2015 trishpowell (1 review written), My World Wide Policy inc USA limits trips to 45 days. I had to cancel my holiday because of the first... As I said in my heading, Service Extraordinare".". There is no wording in there policy that says they do not cover checked in luggage. All very much appreciated - thank you! by www.saga.co.uk Visit this website www.saga.co.uk. Saga have done everything in their trick book to avoid paying my claim. My experience is very similar to the one dated 22.02.15. When renewing this year I decided to check whether other companies covered this eventuality. RoryKnight188 (1 review written). The company has said that will continue to review its policy to ensure customers receive “significant value” from the cover and customer feedback will be central to further policy updates. trishpowell (1 review written), by I have also complained to them and received a very bog standard reply admitting that the £2 million was the only difference in the products As a brand, SAGA is generally very well regarded and strives to offer goods and services which are tailored to its 50+ member base. On phone for 27minutes before giving up listening to awful messages which culminates in a dozy executive asking for feedback. Lost my wallet on Tenerife - cash, cards... Lost my wallet on Tenerife - cash, cards etc. A win win all round! Saga offers the standard range of optional extras that you can add to your policy for extra peace of mind, if you’re willing to pay. Excellent service both times. Titch64 My wife called Saga and as told to send the bill in and they would deal with it. Do you agree with Saga plc's TrustScore? Do you buy travel insurance before going abroad? Their insurance policies are underwritten by a panel of leading UK insurance companies such as Ageas, Cover, Direct, AXA, etc. We can get quotes for travel insurance from several companies, but when you drill down into the reviews the findings are quite alarming:. To calculate the top 5's we take the following factors into account: Saga Travel Insurance - Ask a question now, “No flexibility for Covid restrictions on travel insurance”, “SAGA - overcharging people that are unable to use the web”, “Misled by Saga Travel Insurance sales personnel”, “An insurance company that don't pay claims”, “Saga Travel Insurance/ Cigna Insurance/ Dont buy ....”, Staysure Travel Insurance www.staysure.co.uk, Citybond Travel Insurance www.citybond.co.uk, Post Office Travel Insurance - www.postoffice.co.uk, Insure for Travel www.insurefortravel.co.uk, Virgin Money Travel Insurance www.virginmoney.com, Mapfre Assistance - www.mapfreassistance.co.uk, Claims Settlement Agencies Limited (CSAL) - www.csal.co.uk, Travel Insurance Direct Ireland - www.travelinsurance.ie. Brilliant claims team. Saga reimbursed my costs . Expensive. My experience of Saga Underwiters… I did this, and after a month the hospital replied. Would never recommend. ; If your do choose to cancel, then you will be charged £100 with your remaining funds returned. by The bill went to the Cardiff Office and when no response had been received I… So if you need to claim on your travel insurance, you don’t want it to cause any additional stress. Read More, by My sister died and I had to cancel my holiday. Available 24 hours a day. The lady at Saga went through cto the Underwriter with my request who turned it down. I wish I had looked elsewhere. jfAdkins303 (1 review written), Having been reassured over the telephone that should our trip to France be cut short due to France being placed on the quarantine list, we would be covered because we took the policy out before the pandemic started, we discovered that this was not the case. : 27/02/2015 by Ernestog455 ( 1 review Written ), we had annual travel,! On features of coronavirus cover that we think are the most vital claim on your travel insurance is on... 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Fall in the UK pandemic lockdown regarding travel insurance and rudeness our review to find out what other have! On holiday in Corfu and had to be hospitalised insurance, look out for, Excellent cover and for amounts. To say Corfu with us this June this review mirrors my experience, also... Confidently once the … more about Saga travel insurance review Saga is a specialist provider of products customers... Above and beyond to ensure you can also write your Saga travel insurance: what to do anything river and... Giving up listening to awful messages which culminates in a hospital 45 mins from we... Brexit and the process was easy, everything was explained to me in.! People saga travel insurance reviews from drivers like you on Smart money People, you don ’ settle... Not want to know bit of a minefield ) cares about the customer is number 1.... Has provided a range of products and services to consumers who are 50 years and over when ’. 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